OPTIMIZING JOB SATISFACTION THROUGH WORK-LIFE BALANCE AND WORKLOAD APPROACHES AMONG EMPLOYEES OF BPJS KESEHATAN PALU BRANCH OFFICE

Authors

Dedi Defretes Waang Universitas Tadulako
Harnida Wahyuni Adda Universitas Tadulako
Yoberth Kornelius Universitas Tadulako
Moh. Ali Murad Universitas Tadulako

DOI:

https://doi.org/10.31539/costing.v8i3.15161

Keywords:

Work Life Balance, Workload, Job Satisfaction

Abstract

This research aims to analyze the influence of work-life balance and workload on employee job satisfaction. The study was conducted at BPJS Kesehatan Palu Branch, utilizing a quantitative approach. Data was collected from 30 employees through observations and questionnaires. The sampling method employed was non-probability sampling with a saturated sampling approach. The data was then analyzed using SPSS version 30.0.The results indicate that, based on multiple linear regression analysis, there is a negative influence of respondents' perceptions regarding work-life balance on job satisfaction, while workload has a positive and significant effect on job satisfaction. Hypothesis testing, conducted both simultaneously and individually using F-tests and t-tests, showed that work-life balance (X1) and workload (X2) significantly affect job satisfaction (Y), with p-values of (0.001 and < 0.001) < 0.05, indicating a significant collective influence.

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